FAQ – Your Questions About Our Janitorial and Cleaning Services
Q: What sets your company apart from other janitorial services?
A: We’re veteran-owned and based in Glens Falls, NY. Our attention to detail comes from military precision, and our commitment to excellence shows in every service we provide. We’re not just an office cleaning company—we’re a team dedicated to delivering sparkling results that go beyond expectations.
Q: Do you offer commercial office cleaning services?
A: Absolutely! We specialize in commercial office cleaning services for medium to large offices, medical practices, car dealerships, daycare centers, and more. Whether you need daily janitorial cleaning or periodic deep cleans, we’ve got you covered.
Q: What is janitorial cleaning, and how does it differ from regular cleaning?
A: Janitorial cleaning refers to the regular, ongoing maintenance of a space, including tasks like vacuuming, dusting, trash removal, and restroom sanitization. It’s about keeping your space clean and presentable every day. Regular cleaning typically refers to less frequent or more surface-level tasks. We offer both to meet your needs.
Q: How do you handle post-construction clean-up services?
A: Post-construction clean-up services are one of our specialties! Our team removes debris, dust, and construction residue to leave your new space looking flawless. Whether it’s a home or a commercial property, we make sure it’s ready for move-in or business operations.
Q: Do you offer cleaning services for Airbnb properties?
A: Yes, we provide cleaning services for Airbnb hosts! Our team ensures your rental property is spotless and guest-ready. From disinfecting surfaces to shining bathrooms and kitchens, we help you maintain a 5-star rating.
Q: How do you ensure your janitorial service maintains high standards?
A: We combine our military training, which emphasizes precision and thoroughness, with ongoing team training and quality control. Every cleaning project is supervised to ensure nothing is overlooked, and we always follow up with our clients for feedback.
Q: Do you clean medical offices or dental practices?
A: Yes, we provide medical office cleaning tailored to the unique sanitation needs of healthcare environments. Our services include disinfecting high-touch surfaces, sanitizing exam rooms, and ensuring your office meets healthcare cleanliness standards.
Q: Why should I choose your office cleaning company?
A: We’re not just another office cleaning company. We’re a veteran-owned business that prides itself on reliability, attention to detail, and exceptional customer service. From white glove cleaning service to business office cleaning, we strive to exceed your expectations.
Q: What’s your process for handling customer concerns?
A: Customer satisfaction is our top priority. If there’s ever an issue, our Make It Right Guarantee ensures we fix it promptly, credit your account if necessary, and make sure it doesn’t happen again.
Q: How do you ensure employees are happy and motivated?
A: We treat our team like family, offering fair compensation, ongoing training, and opportunities for growth. A happy team delivers the best service, and we take pride in fostering a supportive, positive work environment.
Q: What advice do you have for aspiring janitors?
A: Be proud of your work—it’s essential! Attention to detail and a good work ethic are your greatest assets. And don’t forget to invest in comfortable shoes—you’ll thank us later.
Q: How do I book janitorial or cleaning services?
A: It’s easy! Give us a call at 518-741-8046 or visit our website to request a quote. Whether you need commercial office cleaning services, post-construction clean-up, or a white glove cleaning service, we’ll tailor a plan to meet your needs.
Q: What is the snarkiest thing about your janitorial company?
A: Our mops are so good, they clean up your mess even when you’re being a mess yourself.